General conditions and service descriptions

  • General terms
    Versions: Documentation:
    Valid from 01/07/2021 Download PDF
  • Document guide and definitions
    Versions: Documentation:
    Valid from 06/06/2021 Download PDF
  • Support
    Versions: Documentation:
    Valid from 10/07/2020 Download PDF
    Valid from 01/04/2017 Download PDF
  • Backup SLA
    Versions: Documentation:
    Valid from 01/09/2021 Download PDF
    Valid from 01/04/2019 Download PDF
  • Security SLA for Braathe Gruppens Services
    Versions: Documentation:
    Valid from 06/06/2021 Download PDF
  • General conditions Operating agreements
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • General conditions Cloud services
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • General conditions Mail services
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • General Terms Online Backup Services
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • General conditions Purchase of goods
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • General conditions Web services
    Versions: Documentation:
    Valid from 12/09/2019 Download PDF
  • Digital Workplace Common Terms
    Versions: Documentation:
    Valid from 01/05/2021 Download PDF Open HTML
  • Digital Workplace from the Supplier's Data Center
    Versions: Documentation:
    Valid from 01/05/2021 Download PDF Open HTML
  • Digital Workplace Online
    Versions: Documentation:
    Valid from 01/05/2021 Download PDF Open HTML
  • Cloud Infrastructure Services from Braathe Gruppens Norwegian Data Centers (IaaS)
    Versions: Documentation:
    Valid from 01/06/2017 Download PDF
  • Cloud Server Services from Microsoft Data Centers (Azure IaaS-PaaS)
    Versions: Documentation:
    Valid from 01/01/2018 Download PDF
  • PC Buy and Rent
    Versions: Documentation:
    Valid from 01/11/2020 Download PDF Open HTML
    Valid from 01/04/2017 Download PDF
  • Network operation and rental
    Versions: Documentation:
    Valid from 01/04/2017 Download PDF
  • Service description Consultancy agreement
    Versions: Documentation:
    Valid from 01/11/2020 Download PDF Open HTML
  • Service description Hourly Consulting Services
    Versions: Documentation:
    Valid from 01/11/2020 Download PDF Open HTML
    Valid from 01/04/2017 Download PDF
  • Service description Broadband
    Versions: Documentation:
    Valid from 01/10/2017 Download PDF
  • Service description Managed Web
    Versions: Documentation:
    Valid from 10/07/2020 Download PDF
  • Service description Digital Reconciliation
    Versions: Documentation:
    Valid from 10/07/2020 Download PDF
  • Service description CourseAdmin
    Versions: Documentation:
    Valid from 22/09/2020 Download PDF
  • Service description WebTV
    Versions: Documentation:
    Valid from 22/09/2020 Download PDF
  • Service description Appspace
    Versions: Documentation:
    Valid from 22/09/2020 Download PDF
  • Service description Managed Services
    Versions: Documentation:
    Valid from 01/02/2022 Download PDF
  • Roadmap service portfolio - announced changes in services and prices
    Versions: Documentation:
    Valid from 30/11/2020 Open HTML

Expired conditions and service descriptions

  • Open Book Purchase Agreement
    Versions: Documentation:
    Valid from 01/10/2019 Download PDF
    Valid from 01/04/2017 Download PDF
  • Cloud User Services from Braathe Gruppen (SaaS)
    Versions: Documentation:
    Valid from 01/04/2019 Download PDF
  • Rygge
  • Oslo
  • Kongsberg
  • Skien
  • Hadeland
  • Mo i Dan
  • Harstad
  • Bodø
  • Tromsø