How to prepare

What we tell our customers when new things happen is: plan, prepare and train. Not everything has to be done in advance of the change, but it is incredibly important that one or more people responsible for the process make a timeline for when things will be introduced and how.

We recommend to:

  • Notify well in advance that a change is on the way and how big the change is. Certainly several times too!
  • Tell employees what the change consists of and encourage preparation. Here we have several videos that can be nice to watch ahead of a transition. Take a look here!
  • Plan for some days where things are not quite in order. It takes time to create new habits, especially digital ones!
  • Seen by resources and time for training, and feel free to dilute it over a few weeks or months. Coming back from leave, vacation or illness and having missed training can be a sour camel to swallow.

What is also important is to take into account that it will take time before your colleagues and the workplace feel that things are going smoothly. Therefore, put in place important work tasks in advance and postpone deliveries if necessary. A transition phase can present stress, but not if you and your colleagues are well prepared.

Would you like to greet one of our planning experts? Our customer advisor, Heidi, knows exactly what it takes before a digital change takes place. Get to know her better here!

Do not underestimate training

Every day we use new technical gadgets that will help us and be a tool in everyday work. It is often someone other than those who will actually use these who decides that these should be implemented. Therefore, it is extra important that employees who are actually going to use these have the opportunity to become well acquainted with their new work tools. Often, in the digital world, it is taken for granted that people understand things since it is similar to so much else. But new equipment, new software or anything new can actually give people real frustration headaches. So do not underestimate the value of the time you spend on training.

Training, or user adoption as it is also called, we have talked about before. Take a look here!

No one will be disappointed that you spend time training. For just like a brand new apprentice in construction, a new hammer must also feel natural in the hand before the work can be started. The same goes for your employees. And remember, some good rounds of training often ensure better interaction, more efficiency and good ideas about working methods and use.

Good luck!