Digital Transformation

User adoption

Everyone has to practice to be really good. This also applies when new systems are introduced. Ensuring good user adoption is very important. We help you get started.

From the boardroom to profit realization

The introduction of new systems can be perceived as cumbersome, a little intimidating and even unnecessary, especially by your users. Therefore, planning the actual introduction, or ensuring user adoption, is very important.

When switching to new systems, perhaps especially in technology, good user adoption is absolutely essential for your users to meet the change in their daily routines and old habits, embrace the new systems and simply become friends with them - and thus potentially increase your profits. through increased efficiency and, done right, even increased job satisfaction.

Otherwise, new solutions can quickly be perceived as both forced and inappropriate. Creating an understanding among users of why they are introducing the change will raise the level of goodwill and put them in a good mindset to get started with the new. If the intersection between user understanding and the introduction of new systems is not well balanced, you risk ending up with advanced and expensive systems that your users are not at all able or want to use for anything sensible.

Ideally, user adoption is an integral part of all introduction of new systems. The process involves involving the users already in the initial phase - by mapping early, you will be exposed to the strengths and weaknesses of the current system, and can more easily build and argue for the introduction of the new. Furthermore, users need to be thoroughly trained - even those who are going to do something they have been doing for years need an introduction when they are now going to do the same thing, but in a different way.

We have a number of consultants with extensive experience in launching new solutions, we sit down with key stakeholders in your business and lay out a joint plan for the highest possible profit realization.

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Packages for user adoption

We offer a number of service packages where user adoption is also part of the "package". Here are two of the most popular packages.

Package 1: Get started with Microsoft Teams
A package where the goal is to get you and your users started. It is divided into five elements. All interactions and meetings can be conducted digitally, on Microsoft Teams.

  1. Interview
    We start by interviewing some of your employees to map out how you work today. This helps to shape the structure of step two, which is a workshop.
  2. Workshop 
    We follow up with a workshop that is divided into two. The content itself consists of best practice, combined with findings from the interviews. In the workshop, there should mainly be leaders, 3-6 pcs.
  3. Configuration and setup
    We make simple adjustments and configuration on "out of the box" layouts, so that this is in line with what we agreed on in the workshop.
  4. Documentation
    We document adaptations and configurations beyond standard, which are shared with the super user.
  5. Training material
    We have produced a lot of training material for Microsoft Teams, we share all this with you.

Package 2: Get started with Azure Information Protection
We help you better protect sensitive information - anytime, anywhere. You can classify based on sensitivity, track activities and share data securely with others. The package consists of two elements and is implemented on Microsoft Teams:

  1. Workshop and training
    We go through best practice divided into a short workshop and a targeted training.
  2. Setup and configuration
    We set up the service "out of the box" from Microsoft and activate functionality.

Previously, we had all of IT internally with us, but we have now moved to Braathe. It has given us much better stability. In addition, we gain access to professional knowledge that we would not have had the opportunity to acquire ourselves.

Stian Råmunddal
Group leader, Seltor Group