Cloud Services & Infrastructure
Managed Operations
With Managed Operations, you can use the best cloud solutions on the market – and we handle all daily operations.
Safe and stable business critical solutions
With Managed Operations, you can use the best cloud solutions on the market – and we handle all daily operations.
With Managed Operations from us, you subscribe to the entire operational task of your IT infrastructure. You pay a monthly fee for us to take responsibility for monitoring and notifying you of important alarms. We patch and update according to the SLA, and correct any errors according to the agreed framework. It just has to work, right?
With Managed Operations as a service, you will have access to over 40+ highly competent consultants, each within their own field of expertise – ensuring worry-free IT.
This service is suitable for you who own your own infrastructure, have workloads in Azure or another public cloud, but we run it for you.
Why choose Managed Operations:
- You get ongoing access to both completely up-to-date systems and further develop your business. With Managed Operations, your entire business is reorganized and strengthened.
- Predictable costs - you get a high degree of safety, service level and performance.
- Our employees are always up to date and constantly work to remain competent within their respective areas.
- Minimal risk. A natural part of Managed Operations is monitoring and incident follow-up, following well-established routines.
This relocation project is perhaps the best IT project I have been involved in in my 20-year career. I can hardly boast enough of the quality and follow-up we have received.
Terje Odden
ICT manager, Porsgrunn municipality
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Basic SLA
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Default SLA
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Plus SLA
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Access to hotline
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Critical alarm
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Notification periodBasic SLADefault SLAPlus SLA
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07:30-16:30Basic SLADefault SLAPlus SLA
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07:00-23:00Basic SLADefault SLAPlus SLA
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24/7Basic SLADefault SLAPlus SLA
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Response withinBasic SLADefault SLAPlus SLA
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5 hoursBasic SLADefault SLAPlus SLA
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3 hoursBasic SLADefault SLAPlus SLA
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1 hourBasic SLADefault SLAPlus SLA
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Non-critical alarm
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Notification periodBasic SLADefault SLAPlus SLA
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Next weekdayBasic SLADefault SLAPlus SLA
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Response withinBasic SLADefault SLAPlus SLA
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3 daysBasic SLADefault SLAPlus SLA
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2 daysBasic SLADefault SLAPlus SLA
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1 dayBasic SLADefault SLAPlus SLA
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